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The RACI model is a relatively straightforward tool that can be used for identifying roles and responsibilities during an organizational change process. After all, transformation processes do not process themselves; people have to "do" something to make the processes happen. Therefore it is useful to describe what should be done by whom to make a transformation process happen.
In stead of the term RACI, sometimes also the terms RASCI or RASIC are used.
RASCI is an abbreviation for:
R = Responsible - owns the problem / project
A = to whom "R" is Accountable - who must sign off (Approve) on work before it is effective
(S = can be Supportive ) - can provide resources or can play a supporting role in implementation
C = to be Consulted - has information and/or capability necessary to complete the work
I = to be Informed - must be notified of results, but need not be consulted
The technique is typically supported by a RACI chart which helps to clearly discuss, agree and communicate the roles and responsibilities.
Typical steps in a RACI process:
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RASCI, RACI, RASIS Software Tool: http://www.sqakki.com/RASCI/RASCI.zip
RASCI, RACI, RASIS Software Tool: http://www.clickok.co.uk/RASCI/RASCI.zip |
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